125 North Fulton St. Ithaca, NY 14850
Phone: (607) 273-4611
Toll Free: (877) 273-AFCU      E-mail

Fortune Teller

Access your accounts any time, day or night. You can check your share and loan balances, transfer funds, make loan transfer payments, inquire about cleared checks, check on deposits and withdrawals, request tax info, and more.

How to Use the New System:

1. Call Alternatives, (607) 273-4611 or (877) 273-2328 toll free. Press 1 to enter Fortune Teller.
2. Press 1 again if you are an Alternatives member.
3. Enter your member account number, then press the pound sign. (#)
4. Enter your password (pin) followed by the pound sign. (#)
5. Wait. Listen to choices and press appropriate number for transaction requested. Be patient during pauses.
6. Continue to follow instructions, pressing numbers that correspond with desired transactions.

SUFFIX CONVERSION TABLE

A = 21 O = 63 a = 24
B = 22 P = 71 b = 25
C = 23 Q = 77 c = 26
D = 31 R = 72  
E = 32 S = 73 0 = 10
F = 33 T = 81 1 = 11
G = 41 U = 82 2 = 12
H = 42 V = 83 3 = 13
I = 43 W = 91 4 = 14
J = 51 X = 92 5 = 15
K = 52 Y = 93 6 = 26
L = 53 Z = 99 7 = 27

Things to Remember:

It’s easy if you follow the instructions

1. There are some differences in terminology. Member number is Account number.
Password is PIN. Share Draft is checking; Share is Savings.
2. Press the star (*) key to return to the previous menu.
3. Press ** to repeat current menu options.
4. Enter the exact amount for each transaction, including dollars and cents ($100.00 would be 10000).

LISTEN!! FOLLOW THE SYSTEM PROMPTS. THIS SYSTEM CAN LEAD YOU THROUGH YOUR TRANSACTIONS WITHOUT THE CODE CARD.

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Joe Nolan, Home Green Home

My family's credit union has been Alternatives since '96; We liked the mission, and who could resist banking in a converted house? In 2005 I started thinking about a retail start-up called "Home Green Home" that would sell healthy and eco-conscious home furnishings and renovation supplies. The Business CENTS class helped me to understand and develop the elements of a business plan, and set me on the path to taking the big leap.

At every stage, I've felt well supported by Alternatives' friendly staff. From one-on-one consultation to business banking and credit needs, I've received quick, helpful service at Alternatives. We always look to partner with organizations that share our values, and Alternatives fits the bill.


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