125 North Fulton St. Ithaca, NY 14850
Phone: (607) 273-4611
Toll Free: (877) 273-AFCU      E-mail

Member Online Services

Below is a comprehensive list of all the services Alternatives provides for our members in the Member Online Services area. If you're interested in Member Online Services, simply click here to sign up. (For existing members, just click the service you'd like to access and you'll be prompted to log in.)

CU@Home
Our traditional online banking system, allowing you to access account information and make transactions.

eStatements
View your account statements online, including previous statements. We provide your eStatement to you each month and notify you by email of a secure link to a site where it will be posted. You have the opportunity to opt-out of paper statements.

BillPay@Home
Pay bills from your computer. No stamps, no writing checks. Only $5.95/month for unlimited bill payments! Get information on
BillPay@Home for FREE.

Loans
Tons of information on loan services and the application process. Types of loans and related information we provide are:

  • Consumer Loans
  • Mortgage Loans
  • Business Loans

    Alternatives VISA Cards
    Get general information on cards, card history, ATM locations, and even apply for an Alternatives VISA Card online.

    Forms
    Either access these many available forms directly online, or request copies be mailed right to your front door. These forms can be used to change your address, email, password, statement delivery method, or to inquire about your account.
  • NEW: Download the Direct Deposit Form!

    Artists: Alternatives has a form for you to complete if you're interested in displaying your artwork in our lobby for a month.

    Non-Profits: Alternatives has the RoundOff Application for you to fill out if you would like your non-profit to be our RoundOff recipient for a month.

    Order Checks
    Order more checks quickly and conveniently. Advantages of our online ordering system include:
  • Available 24/7
  • No additional charges for this service
  • Faster check delivery
  • Custom design checks
  • Instant price notification
  • Instant order and shipping confirmation emails
  • Online order status

    Disclosure Statements
    Terms and conditions of Alternatives various accounts (including policies, eStatements, and consumer loans) and VISA cards.
  • Online Services

    BillPay@home »

    Loan Rates

    Deposit Rates


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    Help us help our community through the Alternatives Venture Fund

    Diane Hecht

    While living in New Jersey in 1995, I decided to move to Ithaca to care for my elderly mother and to purchase a home here. My daughter set up appointments for me at Alternatives to discuss obtaining a mortgage and I remember her telling me not to dress up "NJ Style" as the small credit union on State Street in Ithaca was not like any bank I'd ever seen. She was so right! In the lobby dogs were barking and waiting for their snacks from the very casually dressed tellers, while babies were playing in areas provided by the Credit Union - that was the beginning of my love affair with Alternatives.

    Over the past 13 years since offering me that first mortgage, as both Alternatives and I have grown and prospered, they have provided Home Equity loans to help me care for my mother, create my own small business, and this past spring to re-mortgage and pay off debts. The wonderful people in the Alternatives mortgage department offer amazing expertise in a very caring manner. Many thanks to all of you at Alternatives who offer your services for our community!


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