MEMBER PROFILE

Claire N.

It is very satisfying to have a way to put in writing how well I have been treated at Alternatives Federal Credit Union since I first moved to Ithaca over 20 years ago. It is not just the philosophy and community mindedness that impresses me, but that no matter what questions I have, if the employee does not know the answer at that time, that person finds someone who does, so that I am reassured when the conversation is over.

In this busy, over-stressed society, I am glad that I have a financial institution that makes intentional choices to work with the individual with resolutions that effect the individual's well-being, as well as the whole community and beyond.

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