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MEMBER PROFILE
Josh and Kriss Eckenrode

Recently, my wife Kriss and I decided that it was time to purchase our first home. We started working with our realtor to find the right house, but were not sure how to handle the financing. She suggested that we talk to the mortgage team at Alternatives. I am so glad that she did since the rates were competitive, and the service was second to none. We worked very closely with Carol Chernikoff throughout the process; she was able to guide us in a way that was very personal and comforting. Buying a house, especially the first house, is a rather overwhelming proposition, but everyone was so kind and helpful that the process felt very smooth. We were also pleased to find out that Alternatives does not sell their mortgages, and that our money would stay in the local economy. As someone who grew up in Ithaca, this was very important to me. Kriss and I were so impressed with the service at Alternatives, that we also refinanced our car, opened a credit card, and moved all of our accounts to the credit union. The personal, local service we receive continues to delight us every time we interact with a member of the Alternatives team. We have never seen so many smiling faces in a financial institution!

Member Service Representative
VISTA | Chief Executive Officer | Small Business Financial Counselor and Trainer | Internships | | Member Service Representative


MEMBER SERVICE REPRESENTATIVE

We are looking for someone who is energetic, personable, accurate, has an interest in our community, and wants to work for a progressive organization.

Member Service Reps are our front line people, acting as the personal image of Alternatives Credit Union, assisting members in person, by phone, and via electronic media. Since they have maximum public contact with members, they must have warm and outgoing personalities, a great deal of patience, and a thorough understanding of the services and programs offered at Alternatives Credit Union. The job requires speed and accuracy in handling cash and recording daily transactions. The person hired must be eligible for bonding.

While working at Alternatives Credit Union is at times demanding and fast paced, it is an exciting and rewarding place to work. Alternatives is a socially responsible community organization working to have a positive impact on the local community through its programs and policies. Many services are devised especially for low income members and small businesses. Relations with members proceed on a personal and very friendly manner. The staff participates in decision making and planning policy. Alternatives Credit Union has an excellent record of promoting from within.

Starting pay: $9.67/hour

Benefit Package (based on a 36.25-hour week)
18 Days Paid Time Off
10 Paid Holidays
4 Days Long Term Sick Acct
Individual Health Insurance after three months (75% of premium)
Long Term Disability after three months
Group Life Insurance after three months
401k after one year
Employee Assistance Program


Please leave your resume, or education and employment history, and a completed job application at Alternatives Federal Credit Union, 125 N. Fulton Street, Ithaca. or email hr@alternatives.com

The application is available here -- apply online.

Since we include our entire staff in the decision making process, hiring is a long process. We will contact you if we need more information, would like to set up an interview, or to inform you that the position has been filled.

Alternatives is an Equal Opportunity Employer.