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MEMBER PROFILE
Josh and Kriss Eckenrode

Recently, my wife Kriss and I decided that it was time to purchase our first home. We started working with our realtor to find the right house, but were not sure how to handle the financing. She suggested that we talk to the mortgage team at Alternatives. I am so glad that she did since the rates were competitive, and the service was second to none. We worked very closely with Carol Chernikoff throughout the process; she was able to guide us in a way that was very personal and comforting. Buying a house, especially the first house, is a rather overwhelming proposition, but everyone was so kind and helpful that the process felt very smooth. We were also pleased to find out that Alternatives does not sell their mortgages, and that our money would stay in the local economy. As someone who grew up in Ithaca, this was very important to me. Kriss and I were so impressed with the service at Alternatives, that we also refinanced our car, opened a credit card, and moved all of our accounts to the credit union. The personal, local service we receive continues to delight us every time we interact with a member of the Alternatives team. We have never seen so many smiling faces in a financial institution!

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