MEMBER PROFILE

Thom Trause Ithaca Soy

Thom Trause, owner of Ithaca Soy, took advantage of the SBA Express Loan when he decided to buy out his partner and become sole owner of this local business. "It made sense for me to turn to Alternatives," Thom says of his choice, "because they aren't the starchy-shirt kind of people I usually find at financial institutions. The people at Alternatives were so helpful. I credit Alternatives for my ability to buy, relocate and run my business with no lapse in production at all. I can't imagine any other place that would have helped me the way Alternatives did. I guess I could say that because of my experience, I'll be back for any business needs I have in the future."

IMPORTANT INFORMATION FOR ALL MEMBERS

In an effort to curtail increasing mailing costs and provide a more sustainable vision for member services, Alternatives is instituting the:

Save a Tree Fee

What is it? It’s a $2 monthly fee that will be applied to all members’ accounts who receive paper statements in the mail. This fee is to encourage you to switch to eStatements, which are accessible online via Alternatives Online Member Services. Managing your account online is safe and easy, and best of all more green!

Fee Details
• The Save a Tree Fee will begin April 30, 2008 for those who still want to receive paper statements in the mail.
• If you currently receive a printed monthly statement, the $2 fee will be assessed monthly.
• If you currently receive a quarterly statement, the $2 fee will be assessed quarterly.

More about eStatements
• eStatements are FREE and can be easily accessed on this site (Online Member Services).
• eStatements are stored as PDF* documents. eStatements are archived as far back as January 2002. You can save your statements to your computer’s hard drive, or print them.
• Don’t have a computer? Feel free to use our kiosk in the lobby!

Help Alternatives provide a more sustainable future…Sign up for eStatements today!



HOW TO OPT-OUT OF PAPER STATEMENTS

1.) Login to Alternatives Online Member Services.
2.) Click on “Manage Account Profile”
3.) Click on “Change Statement Delivery Method”
4.) Click on the first button: “Click here if you want to Opt-out of paper statements and receive ONLY electronic statements.”
5.) Click on the gray button “Change Statement Delivery Method.” You’re done!

NEW TO ALTERNATIVES ONLINE MEMBER SERVICES?
It’s easy to enroll!

1.) Go to www.alternatives.org and in the upper left corner, click on ENROLL.
2.) Follow the enrollment instructions on the subsequent pages.
3.) Once enrolled, you can set up your account preferences, including statement delivery method (see above).

ENROLLED ONLINE BUT HAVEN’T LOGGED ON RECENTLY?

If you remember enrolling but are having difficulties logging in now, either your password expired or is incorrect. It’s easiest to just re-enroll (see above), but if you have any questions, please call 607-273-4611 or e-mail us.