125 North Fulton St. Ithaca, NY 14850
Phone: (607) 273-4611
Toll Free: (877) 273-AFCU      E-mail

Contacting Staff

Departments

You may reach the first available staff in a Department by dialing (607) 273-4611, followed by the extension listed below:

730 Change PIN number (Debit Card)
728 Business CENTS
723 Business Loans, Services
725 Collections
721 Personal Loans
729 Individual Development Accounts (IDAs)
726 Member Service Department (Tellers, New Accounts)
722 Home Loans
724 VISA Debit Card

 

Staff

 

Each staff member is accessible via phone or email. To reach the staff by phone, dial each person's direct line, listed below.

To reach the staff via email, simply address the message to "firstinitiallastname"@alternatives.org.

NAME JOB TITLE PHONE
Alison Cahill Business Services Program Assistant 216-3442
Amanda Rohrer Member Service Representative 216-3411
Anita Ocasio Collections Assistant 216-3457
Becki Hawley Member Service Specialist
216-3465
Bob Anderson Jr. Business Loan Officer 216-3446
Brendan Wilbur IDA Coordinator/Financial Counselor
216-3445
Brian Kunk-Czaplicki Mortgage Loan Officer
216-3409
Brian Zapf Community Tax Program Director 216-3459
Carol Chernikoff Chief Lending Officer 216-3412
Carrie Cohen Member Service Specialist 216-3410
Courtney Lawrence Collections Manager
216-3425
Daleah Dent Member Service Front Desk Specialist
216-3462
Eric Levine Corporate Attorney 216-3421
Everett Boutillet Member Service Representative
216-3461
Greg Lee VISA Specialist 216-3447
Janet Mara Mortgage Loan Administrator 216-3444
Joe Catlin Data Processor 216-3472
Joe Cummins Community Development Educator 216-3429
Joe Welch Chief Financial Officer 216-3453
Junito Cubero Computer Support Specialist 216-3439
Karl Graham Director of Community Relations & Development 216-3422
Kat Hauger Senior Accountant
216-3402
Kate Cottrell Financial Education VISTA 216-3471
Larry Honigbaum Network & Systems Manager 216-3406
Leni Hochman Chief Operations Officer 216-3418
Lenore Olmstead Director of Human Resources
216-3470
Leslie Ackerman Director, Business CENTS 216-3423
Lynn Lauper Call Center Representative 216-3407
Mary Ziegler Director of Project Management
216-3419
Mary Beth Bunge Development Director 216-3416
Melissa Pollack Director of Compliance & Process Improvement
216-3420
Micah Martorell Member Service Representative 216-3403
Miroslav Knezevic Consumer Loan & Member Service Specialist 216-3430
Rachel Minklei Member Service Specialist
216-3424
Rebekah Scott Member Service Representative
216-3400
Reiley Schoen Member Service Manager 216-3414
Renee Kern Vault Manager 216-3469
Rubi Noe Member Service Officer
216-3408
Suzanne Cerquone Marketing Director 216-3454
Tierra Labrada Member Service Representative 216-3449
Tolkyn Aidarova Member Service Officer 216-3413
Tristram Coffin Chief Executive Officer 216-3417

Online Services

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Loan Rates

Deposit Rates


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Jenna Milner

Janet Mara in the mortgage department has answered questions about our Home Equity loan with extended conversations and tremendous patience. She knows me by name and responds promptly to any concerns. We really appreciate her support!


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