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Contacting Staff
Staff Photo 2005 | Contacting Staff | Contact Supervisory Committee

Departments

You may reach the first available staff in a Department by dialing (607) 273-4611, followed by the extension listed below:

730 Accounting
728 Business CENTS
723 Business Loans, Services
725 Collection
721 Consumer Loan
729 IDA
726 Member Service Department (Tellers, New Accounts)
722 Mortgages
724 VISA

Staff

Each staff member is accessible via phone or email. To reach the staff by phone, dial each person's direct line, listed below.

To reach the staff via email, simply address the message to "firstinitiallastname"@alternatives.org.

NAME JOB TITLE PHONE E-MAIL
Amanda Rohrer Member Service Representative 216-3411 arohrer@alternatives.org
Anita Ocasio Member Service Representative/Collections Clerk 216-3457 aocasio@alternatives.org
Bob Anderson Jr. Business Loan Officer 216-3446 banderson@alternatives.org
Brendan Wilbur IDA Coordinator 216-3445 bwilbur@alternatives.org
Brian Zapf Community Tax Program Director 216-3459 bzapf@alternatives.org
Carol Chernikoff Chief Lending Officer 216-3412 cchernikoff@alternatives.org
Carrie Cohen Member Service Specialist 216-3410 ccohen@alternatives.org
Courtney Lawrence Member Service Specialist 216-3465 clawrence@alternatives.org
Deirdre Silverman Director of Community Programs/Venture Fund Manager 216-3416 dsilverman@alternatives.org
Eric Levine Corporate Attorney 216-3421 elevine@alternatives.org
Everett Boutillet Mortgage Loan Officer 216-3409 eboutillet@alternatives.org
Greg Lee VISA Specialist 216-3447 glee@alternatives.org
Giuliana Taylor Loan Administrative Assistant 216-3476 gtaylor@alternatives.org
Janet Mara Mortgage Loan Administrator 216-3444 jmara@alternatives.org
Joe Catlin Data Processor 216-3472 jcatlin@alternatives.org
Joe Cummins Community Development Educator 216-3429 jcummins@alternatives.org
Joe Welch Chief Financial Officer 216-3453 jwelch@alternatives.org
Josh Ganger Member Service Representative 216-3449 jganger@alternatives.org
Junito Cubero Computer Support Specialist 216-3439 gcubero@alternatives.org
Karl Graham Community Relations Director
 216-3422 kgraham@alternatives.org
Kat Hauger Senior Accountant
 216-3402 khauger@alternatives.org
Kristiina Heptig Member Service Specialist 216-3448 kheptig@alternatives.org
Larry Honigbaum Network & Systems Manager 216-3406 lhonigbaum@alternatives.org
Laticia Perkins Member Service Representative 216-3461 lperkins@alternatives.org
Leni Hochman Chief Operations Officer 216-3418 lhochman@alternatives.org
Lenore Olmstead Human Resource Manager 216-3470 lolmstead@alternatives.org
Leslie Ackerman Director, Business CENTS 216-3423 lackerman@alternatives.org
Lynn Lauper Call Center Representative 216-3407 llauper@alternatives.org
Mary Ziegler Director of Consumer Lending 216-3419 mziegler@alternatives.org
Melissa Pollack Director of Member Services 216-3420 mpollack@alternatives.org
Michelle Matro Business Consultant & Trainer 216-3437 mmatro@alternatives.org
Miroslav Knezevic VISA Specialist 216-3430 mknezevic@alternatives.org
Rebekah Scott Member Service Representative II 216-3400 rscott@alternatives.org
Reiley Schoen Assistant Member Service Manager 216-3414 rschoen@alternatives.org
Renee Martinez Vault Manager 216-3469 rmartinez@alternatives.org
Rima Shamieh Community Tax Program VISTA 216-3438 kshamieh@alternatives.org
Robin Rose Cochell Member Service Representative 216-3403 rcochell@alternatives.org
Ron Campbell Collections/Loan Closer 216-3425 rcampbell@alternatives.org
Suzanne Cerquone Marketing Director 216-3454 scerquone@alternatives.org
Tolkyn Aidarova Consumer Loan Officer 216-3413 taidarova@alternatives.org
Tristram Coffin Chief Executive Officer 216-3417 tcoffin@alternatives.org