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Need a financial hand? Reach for ours. 

You don’t have to be a member. Just give us a call or a click. Everyone is welcome. We believe in people helping people and know that local solutions require local teamwork.

Personal & Family Resources

Loan Payment and our Solutions Team

At Alternatives, we are your partner along life’s financial road - before, during, and after this collective crisis. We’re good at finding opportunity where folks thought none existed. Whatever burdens you, whatever financial situation you find yourself in, let us help find a solution! Our Solutions Team is on standby ready to discuss your particular situation and walk-through the available options as you navigate the unknown. 

If you’ve lost your job, are facing reduced income or increased expenses and are having trouble financially, we can understand. You are not alone. Connection is key, so reach out now. 

Contact Megan Ward, Solutions Assistant
Phone: (607) 216-3426
Email: [email protected]

Free Financial Counseling to Explore & Navigate Your Options

Feeling overwhelmed, stressed, or unsure of your financial options at this time? Don’t know how you’re going to make it through the next week, let alone month? Our dedicated Financial Counselors are excellent listeners. Talking through problems, looking for solutions, and connecting you with resources you need is what our counselors have always done - and it’s needed now more than ever. Scheduling a 1:1 conversation over the phone or Zoom could be the best step you take today. And it's always free.

Click here to learn more and make a free appointment

Business, Non-profit, and Organizations Resources

SBA Paycheck Protection Program (PPP) 

Alternatives values our relationships with local businesses, especially when the going gets tough. Throughout the pandemic, we have been a participating lender in the SBA Paycheck Protection Program (PPP). This program is part of the CARES Act which is designed to assist businesses retain their employees and keep money flowing through the local economy. 

Please note: As of May 28, 2021, PPP funds have been exhausted and are no longer available. 

If your business is still in need of COVID-related support, please continue reading for all the resources AFCU has available for your business.

COVID-19 Small Business Resiliency Loan Fund

The new collaborative Tompkins County/City of Ithaca Small Business Resilience Fund program has stopped accepting applications at this time due to volume of applications received. We will alert you if the program opens back up.

Special thanks to all of our Partners for making this happen: Tompkins County Development Corporation (TCDC), Ithaca Urban Renewal Agency (IURA), Cornell University, City of Ithaca, Tompkins County Area Development (TCAD), The Tompkins Chamber of Commerce, the Downtown Ithaca Alliance (DIA), and the Tompkins County Workforce Investment Board (TCWIB).

SBA Economic Injury Disaster Loan (EIDL)

Small Business Administration loans are available to small businesses and private nonprofits to help alleviate economic injury caused by COVID-19. The interest rate is 3.75% with a maximum term of 30 years, with exact terms determined on a case-by-case basis. No payments are due for the first 12 months. Applications go directly to the SBA.

Learn more here.

Business Counseling to Explore & Navigate Your Options

Many of you have had to close your business or reduce your operations dramatically due to COVID-19. We have a team of professionals in place to help you figure out how to make sense of a world that is changing every day. Our Business Services Team has been offering free 1:1 support through video chat and over the phone for years. We have a range of resources including technical assistance, legal help, networking & support circles, and personalized business guidance. Your business problems are our problems too. 

Sign up for an appointment here.

We're here with you. We value every relationship and understand that each financial situation is unique.

Now, more than ever, we’re asking you to reach out to us - to explore the options available to you or your business.

Low- and middle-income families will struggle with the cost of staying safe and healthy through this global crisis. Entrepreneurs and small business owners will need flexible financial assistance from folks who know them. Alternatives Federal Credit Union will continue to be a strong partner to families and businesses alike by remaining committed to practical solutions delivered with respect and understanding.

Click here to make a donation to Alternatives Impact so we can keep providing the hands-on financial support that these hands-off times require.

Want to join the movement for economic equality? Start here.

Alternatives Federal Credit Union is a nonprofit economic development organization that’s been doing good work in our community since 1979. We’re a cooperatively-owned Community Development Credit Union (a true designation of distinction, even among credit unions!). We focus on education, advocacy, and equal access, particularly ensuring that communities who have been marginalized out of access at mainstream financial institutions are welcome. We have experts on staff who can provide front-line guidance to individuals and businesses through our financial counseling and business technical assistance and education programs. And, of course, we offer everything else you’d like to expect from a bank - savings & checking accounts, notary services, fair & transparent loans, mobile banking and more. 

Take the first step. Become a member today.


AFCU COVID-19 Protocol:

You must wear a cloth face covering over your nose and mouth. Exceptions exist for those with medical conditions and children under the age of 2.

What we're doing:

Hand sanitizer will continue to be available.

There will be floor markers to help with social distancing in the lobby.

Plexiglass barriers are at each teller station as well as the front desk.

Our building is professionally cleaned and uses CDC recommended cleaning products.

Staff will continue to support you via telephone and online.

Online and mobile banking are available to check balances, make transfers, deposit checks, pay bills, and send secure messages regarding your account.

What you can do:

If you have a fever, cough, shortness of breath, or body aches, please stay home. Health and safety first!


Thank you for your continued kindness and patience.

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