In our constant effort to better serve you, we welcome any and all feedback you have. Please do not hesitate to let us know your thoughts, questions, suggestions, or comments.

Main Office
Alternatives Federal Credit Union
125 N. Fulton Street
Ithaca, NY 14850

Telephone: (607) 273-4611
Toll free: (877) 273-AFCU
Fax: (607) 277-6391

Or fill out the secure form below and someone will get back to you during regular business hours.

Personal information

  • Are you a member?

    OKAre you a member? is required
  • OKName is required
  • OKPhone is required
  • OKEmail is required
  • How would you prefer to be contacted?

    OKHow would you prefer to be contacted? is required
  • OptionalOKAddress is required
  • OptionalOKCity is required
  • OptionalOKState is required
  • OptionalOKZip is required

How can we help you?

  • OK is required

Security Code

  • OK is required

If you have any questions, comments, or concerns about your account or the credit union’s operations, you should first contact the credit union directly. However, in the unlikely event you are not satisfied with the response, you can appeal the matter to the Supervisory Committee, which will conduct an additional review.


Alternatives FCU Supervisory Committee
PO Box 462
Ithaca, NY 14851

NOTE: Please use this address for Supervisory Committee correspondence only. Do not send deposits, loan payments, regular mail, etc. to this address.