Our Mobile Deposit feature provides the ease of depositing your checks at anywhere, anytime without coming into our physical location.

Information to note:

  • There are no per item limits, with a daily deposit limit of $3,000
  • You will receive 3 notifications after each deposit. The third is the most important.
  • Mobile message “deposit successful” shows the process worked
  • Email says the deposit was received. Don’t spend the money yet!
  • Second email tells you if the deposit was approved, adjusted, or cannot be accepted.

Find more details and checks that are not accepted below.

Details:

Follow instructions and prompts on the screen:

  • Endorse your check with your account number and 'For Deposit Only'
  • Place the check on a flat surface with a solid background.
  • Choose account for the deposit
  • Enter the dollar amount of the check
  • Take a photo of the front, then the back
  • Click “Submit”
  • You will receive a message saying “Deposit successful.” This means the process worked.
  • Look for the email notification confirming the deposit was received. Don’t spend the money yet - deposits are not immediate and are subject to verification.
  • Mark your check so you know it has been deposited. Keep your check in a safe place for a couple of weeks, then shred.
  • Within one business day you will receive a second email notification that will confirm the deposit was approved, adjusted, or cannot be accepted.

Eligibility:

  • Must be a member in good standing.
  • Have a valid email address on file.
  • The membership account is not a Trust, Living Trust, Beneficiary or Association, Estate, Rep Payee, POA, or IOLA account.
  • No per-item limits, with a daily limit of $3,000.

Examples of checks not accepted for mobile deposit:

  • Checks or items not payable in United States currency
  • Checks  drawn on your account at Alternatives
  • Checks that contains evidence of alteration
  • A stale dated, expired, or post-dated check
  • Check to be deposited to an IRA or Share Certificate
  • Checks payable jointly, unless deposited into an account in the name of all payees
  • Third party check – a check made to an individual, but signed over to a different third party.
  • Checks that have previously been submitted through this Service or through a remote deposit capture service offered at any other financial institution
  • Incomplete check – an item that does not contain signature(s) of the maker, proper endorsement signature(s), and/or missing any of the required keyed information
  • Any check that has been returned such as “non-sufficient funds” or “refer to maker”, or any other reason

 

Do you have any questions?