If you need assistance with your Alternatives Visa card, our dedicated support team is here to help. Contact us through the following numbers for general support, card activation, reporting lost or stolen cards, and disputes.
Please note, if you would like to speak with a representative in our Alternatives on site contact center, please call our main line at 607-273-4611, option 1, then option 1.
General Debit Card Support
- 607-273-4611, option 1, option 1 (during business hours)
- 607-273-4611, option 1, option 2 (after hours) or direct line 501-246-8497
- International: 866-207-9154
Lost/Stolen Card
- 833-933-1681 (after hours)
Card Activation
- 607-273-4611, option 1, option 1 (during business hours)
- 607-273-4611, option 1, option 2 (after hours) or direct line 501-246-8497
Card Disputes (two steps)
- 607-273-4611, option 1, option 1 (during business hours)
- 607-273-4611, option 1, option 2 (after hours) or direct line 501-246-8497
- After calling the above number to cancel/reorder debit card, please call the claim initiation line at 866-279-1399