You have options. We’re here to help you find them.
Having trouble making a loan payment?
You’re not alone — and reaching out sooner gives us more to work with.
If you have a loan with Alternatives and need help, fill out our Hardship Request Form. Someone from our team will be in touch to talk through your situation and explore what’s possible.
Account overdrawn?
If your account has gone negative, our Collections team is ready to help you understand where things stand and what you can do next.
Email: Collections@alternatives.org Call: 877-273-2328, ext. 754
Want to talk through your finances with someone?
You don’t have to be in crisis to ask for help. Our Financial Education Specialists and Financial Coaches meet you where you are — whether you want to make a plan, understand your options, or just talk through what’s going on.
Free. Confidential. No pressure.