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Branches Closed on President's Day

Our Ithaca and Rochester offices will be closed on Monday February 16th, 2026 in observance of Presidents Day. Branches will re-open at 9am on Tuesday February 17th. You can access your accounts through Online & Mobile Banking--available 24/7. Nationwide access to your account at 5,600+ credit unions and 30,000 surcharge-free ATMs via the CO-OP network. Please use caution when traveling and consider delaying your visit if conditions are unsafe in your area. We will continue to monitor conditions and share updates as needed. Thank you for your understanding.

Access the CO-OP Network
Routing #: 221381867

Financial Guidance

Schedule a one-on-one appointment with one of our Financial Education Specialists.

Welcome, we’re glad you’re here!

This session is a time to talk through your money questions, goals, or concerns and get clear, practical guidance in a supportive, judgment-free space. You don’t need to prepare anything ahead of time. If you’d like, you’re welcome to bring questions or any information you want to discuss (like a bill, budget, or recent statements). This session is educational, confidential, and free of charge. We look forward to meeting with you.

What past participants have shared:

“Thanks so much for your expertise and help. I’m looking forward to using the resources you provided!”

“I appreciate your knowledge and guidance. Thank you for teaching me about credit scores.”

“We both learned a lot from you.”

“Thank you so much for all of your help. I’m excited for this journey!”

You can also connect with a financial coach through our nonprofit partner, BALANCE.

BALANCE offers confidential, no-cost one-on-one support to help you:

  • build a realistic budget,
  • manage spending and debt, and
  • review your credit report at no charge.

They have more appointment availability and offer coaching in many languages.

Support Our Mission!

Unlike traditional banks, we specialize in lending to individuals, organizations, and businesses in under-resourced communities, offering financial education, business coaching, and low-interest rate loans that increase economic potential and help build wealth.

Join us!

Speak with a Financial Coach

No need to figure it out yourself, coaches can provide help with money management, paying bills, building credit and housing issues. Speak with a financial coach through our non-profit partner, Balance.

Schedule an appointment