You have options. We’re here to help you find them.
Having trouble making a loan payment?
You’re not alone — and reaching out sooner gives us more to work with.
If you have a loan with Alternatives and need help, fill out our Hardship Request Form. Someone from our team will be in touch to talk through your situation and explore what’s possible.
Account overdrawn?
If your account has gone negative, our Collections team is ready to help you understand where things stand and what you can do next.
Email: Collections@alternatives.org Call: 877-273-2328, ext. 754
Support Our Mission!
Unlike traditional banks, we specialize in lending to individuals, organizations, and businesses in under-resourced communities, offering financial education, business coaching, and low-interest rate loans that increase economic potential and help build wealth.
See what we stand for
Speak with a Financial Coach
No need to figure it out yourself, coaches can provide help with money management, paying bills, building credit and housing issues. Speak with someone on our financial team or with a financial coach through our non-profit partner, Balance.
Schedule an appointment