To make an appointment

If you live in Tompkins or Cortland Counties, call 2-1-1 Monday–Friday 9:00am–5:00pm. If you live outside those counties, call toll free at (877) 211-8667.

If you are comfortable working with tax software and want to try filing on your own, or if we have referred you here in the past, you can use our Facilitated Self Assistance partner at

Your federal and state returns will be free as long as your income is $64,000 or less. Links to this site will also be available during our normal Free Tax Preparation Program hours at Alternatives, so you can use our equipment and get help with any questions you might have.

NOTE: If you are self-employed (Sch. C or received a 1099-MISC), please fill out our self-employed worksheet before calling 2-1-1 to schedule your appointment.


Alternatives' Free Tax Preparation Program will be open Wednesday, January 17 to Saturday, April 14, 2018.

Main location:
Alternatives Federal Credit Union

When: January 17–April 14, 2018
Times: Tuesday: 10:00am–1:00pm, and 3:00pm–8:00pm
Wednesday and Thursday: 3:00pm–8:00pm
Saturday: 10:00am–2:00pm

Danby Town Hall
1830 Danby Rd., Ithaca, NY
When: Schedule pending
Time: Schedule pending

West Danby Fire Hall
Sylvan Lane, Spencer, NY
When: Schedule pending
Time: Schedule pending

Dryden United Methodist Church
2 North St. (Corner Rts. 38 and 13)
When: Schedule pending
Time: Schedule pending

Brooktondale Community Center
524 Valley Rd.
When: Schedule pending
Time: Schedule pending

Groton TCA Head Start and Community Cafe
110 Sykes St.
When: Schedule pending
Time: Schedule pending

Newfield High School
247 Main St.
When: Schedule pending
Time: Schedule pending

For general information, please call (607) 216-3443.

Do you have any questions?