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Important Debit Card Fraud Alert

Some members are seeing unauthorized charges from DB Vertrieb GmbH. Your Alternatives account is safe. If you see a charge you don’t recognize, call 866-279-1399 immediately. Then contact Alternatives to replace your debit card. No unauthorized charges? No action is needed. Continue to monitor your card activity. Please check your email for additional details and next steps.

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Routing #: 221381867

Enroll in eStatements

Go paperless. Skip the $2 fee.

Seeing a $2 monthly maintenance fee on your statement? Enrolling in eStatements removes it — and switching only takes about two minutes.

Important: Federal law requires your consent before we can stop mailing paper statements — we can’t make that change on your behalf. The steps below show you how.

How to enroll: five steps, about two minutes

  1. 1
    Log in to Online or Mobile Banking
  2. 2
    From your dashboard, tap the Documents icon (the last one in the row of purple tiles)
  3. 3
    Read the Documents agreement, then tap Accept
  4. 4
    Check the box next to Enroll all Accounts
  5. 5
    Tap Enroll — you’re done
Log in and enroll now

Takes about two minutes. You’ll complete enrollment inside Online Banking.

Not ready to go paperless?

Want to keep paper statements?

You can still enroll to access 18 months of account history online — just check the box marked Continue to receive mailed documents before clicking Enroll. The $2 monthly fee will continue to apply.

Digital access is a barrier for you?

You may qualify for a fee waiver. Contact us — we’ll help you find what works.

Once enrolled, you’ll have instant access to 18 months of account history — on any device, any time. No waiting for the mail.

Support Our Mission!

Unlike traditional banks, we specialize in lending to individuals, organizations, and businesses in under-resourced communities, offering financial education, business coaching, and low-interest rate loans that increase economic potential and help build wealth.

See what we stand for

Speak with a Financial Coach

No need to figure it out yourself, coaches can provide help with money management, paying bills, building credit and housing issues. Speak with someone on our financial team or with a financial coach through our non-profit partner, Balance.

Schedule an appointment